Payment Methods:
We accept several payment methods to suit:
Delivery: FREE DELIVERY ON ALL ORDERS OVER £75.00 to Mainland UK only (excludes items over 30kg or items over 1 metre in length)
If free delivery does not apply you will be notified via email. You then have the choice to pay the extra delivery charge or cancel the order.
For larger or heavy items please feel free to request a delivery quote before ordering.
Delivery Times:
UK- Delivery will normally be within 1-5 working days. If there is going to be a delay we will notify you by email within 48 hours of placing your order. If an item is out of stock you will be notified within 48 hours of placing your order and you can decide whether you wish to wait for the item or to have a full refund. If a refund is required, this will be issued within 14 days.
Scottish Highlands & Islands - Delivery will normally be within 3-5 working days. If there is going to be a delay we will notify you by email within 48 hours of placing your order. If an item is out of stock you will be notified within 48 hours of placing your order and you can decide whether you wish to wait for the item or to have a full refund. If a refund is required, this will be issued within 14 days.
Northern Ireland - Delivery will normally be within 3-5 working days. If there is going to be a delay we will notify you by email within 48 hours of placing your order. If an item is out of stock you will be notified within 48 hours of placing your order and you can decide whether you wish to wait for the item or to have a full refund. If a refund is required, this will be issued within 14 days.
Worldwide Delivery - Please email or call for a delivery quote prior to ordering.
If you require your item more quickly than the above delivery times, this can be arranged for an extra charge. Please email for details prior to placing your order.
If you wish to collect your item, this can be arranged. Please email for a suitable collection date and time.
We aim to provide an efficient and friendly service to all our customers. If you require any further assistance please do not hesitate to contact us.
Returns Procedure:
The consumer has the right to return any item for a full refund (excluding delivery) within 7 days of delivery providing the following conditions are met:
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The item must be in brand new/unused condition as when it arrived
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The packaging must be intact and original packaging as supplied with
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All packaging, manuals, leads and accessories must be returned unused and complete
Faulty Goods:
Claims for non delivery, missing items or damage to goods in transit must be made within 7 working days of delivery. Claims will not be accepted after this time. Goods found to be faulty from new by our technical department can be returned for replacement or refund. The customer must notify Sounds4uentertainment.co.uk within 7 days of receipt of the goods. We will arrange collection of the faulty goods through our Courier.
The consumer is responsible for the cost of returning any unwanted items, or will be responsible for the direct cost of collection of such items.
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